MEDii is a one-stop private medical centre with hospital-level care — not a walk-in clinic, GP surgery, or insurer. Your consultation, tests and follow-up happen in one place, with one team.
What happens, step by step
From the moment you book to your follow-up, every step is handled in one place and clearly explained.
- 1
Book your appointment
Book online, call us, or message on WhatsApp. Tell us your symptom or what you need — same-day appointments are usually available. For enquiries in Chinese, reach us on Enterprise WeChat.
- 2
Arrive at the clinic
We're at 18 Duke's Road, five minutes from King's Cross and Euston. Please bring photo ID, your insurance details (if using insurance), and a list of any medications you take. Arrive 10 minutes early for your first visit.
- 3
See your doctor
An experienced GP or Consultant-grade doctor listens, examines you, and explains what they think is going on — in plain language, in English or Mandarin.
- 4
Tests in one visit
If you need tests, most are done on-site the same day — bloods, ECG, ultrasound and more — so you don't have to come back just for diagnostics.
- 5
Get your results, fast
Many results come back quickly, often the same day — some are ready in as little as 20 minutes. Your doctor talks you through what they mean.
- 6
Leave with a clear plan
You'll know what's going on, what it costs, and what happens next — a prescription, a treatment plan, a specialist appointment, or a fast-track referral if it's needed.
- 7
Follow-up and continuity
We stay with you — follow-up appointments, repeat tests, and onward care are coordinated by the same team.
MEDii Health · 18 Duke's RoadOne visit. One team. A clear answer.
What to bring
Photo ID · insurance details · medication list · arrive 10 min early
Clear, upfront pricing
We believe you should know what you're paying before you commit. We'll tell you the cost of your consultation and any tests up front — no surprises. You can pay as you go, or choose a package or membership if you'd like better value for ongoing or family care.
Know the cost up front — no surprises.
What a consultation includes
Ways to pay
A payment receipt is provided once treatment is completed and any outstanding bills are cleared. It can be used for an insurance claim (if applicable) or for your own records.
See packages & membershipsUsing your insurance at MEDii
MEDii is recognised by many international insurers, and we're expanding our partnerships with UK providers. Remember that your insurer is the payer, not the provider — you still need a trusted medical provider, and that's where MEDii comes in.
International insurance
UK insurers
What to bring
Recognised insurers include Bupa Global · Cigna Healthcare · Allianz Care — and more.
Not sure if you're covered? Tell us your insurer when you book and we'll help you check.
Ask us about your coverRedeem your pre-paid benefit with MEDii
Many corporates and institutions work with MEDii to give their employees and members convenient access to medical care. If your employer or organisation has an arrangement with us, please have the details to hand and confirm your ID with our booking team to redeem the service.
Finding us
Address
18 Duke's Road, London WC1H 9PY
Nearest stations
5 minutes' walk from King's Cross St Pancras and Euston (also close to Euston Square and Russell Square).
Parking
On-street parking is available at the rear of the building on Flaxman Terrace, with additional parking nearby at the Brunswick Centre. Note that we sit just south of Euston Road, which puts us inside the central London Congestion Charge zone — if you're driving, the area immediately north of Euston Road is outside the charge.
Accessibility
Step-free access via the rear entrance and an accessible WC.
Opening hours
- Mon–Fri 09:00–18:00
- Sat 10:00–16:00
- Sun: closed
- Members: extended hours, based on your membership level and the urgency of your need.
This may be an emergency
This service is for non-emergency care. In a medical emergency, call 999 or go to your nearest A&E.