Your results, clearly and securely
Here's when each type of report is ready — and exactly how to open it on your patient portal.
Every result is checked by our clinical team before it reaches you.
How long your report takes
Turnaround depends on how the test is processed. Every result is checked by our clinical team before it's released to you — so a result you can see at the centre is followed by a full, verified report.
Timeframes below are typical, not guaranteed — they depend on the test and the laboratory's turnaround.
- Rapid results · on-site
As early as
30 min
- What
- Tests run on our point-of-care equipment — including certain blood tests, ultrasound and ECG.
- Timing
- A preliminary result can be given as early as 30 minutes, during your visit.
- The full report
- A complete, verified report follows once it has been checked by our clinical team.
You leave knowing the headline; the formal report lands shortly after.
- Laboratory tests · blood & swabs
Usually within
3–5 days
- What
- Blood tests and swabs sent to our professional laboratory — the same grade of laboratory used by leading private hospitals and NHS units.
- Timing
- Results are usually issued in 3–5 working days. Most common tests arrive within 3–5 working days; certain specialist tests can take up to two weeks.
- Why it varies
- Turnaround depends on how quickly the lab can process that sample and how common the test is.
- Our step
- As soon as the lab issues the result, MEDii checks it and then releases your report.
- Imaging & diagnostics · partner sites
Typically within
3 days
- What
- Imaging and diagnostic tests carried out at trusted third-party sites — such as CT and MRI.
- Timing
- Through MEDii's fast-track network, the report is typically issued within 3 working days.
We chase the partner site so you don't have to.
When a result needs a little longer
Occasionally part of a test needs to be repeated or sent for further specialist analysis — for example, to confirm a finding or run an additional check. If that applies to you, we'll let you know and give you a revised timeframe so you're never left wondering.
Where to find your report
For every MEDii report, a secure report link is sent to your registered email. Follow the steps below to open it.
Two things to check first
Check your spam or junk folder
The email can sometimes land in your spam or junk folder, especially the first time. Please double-check there if you don't see it in your inbox.
Activate your account
You must have an activated account to open a report. An unactivated account cannot retrieve a report even with the correct link. When you first registered, an activation link was emailed to you — please make sure you've used it.
Open your report in four steps
- 1
Open the report link
Open the report link in the email we sent to your registered address.
- 2
Log in
The link takes you to the website login page. Sign in with your email and password.
- 3
View it on your portal
Your report appears under the relevant appointment.
- 4
Can't see it straight away?
Find the record of that appointment and click into it — the report is attached to that appointment.
Forgotten your portal password? Click “Reset Password” on the login page. And remember — your account must be activated first; an activation link is sent to your email when you first register.
Still can't find it?
We're here to help
If your report isn't where you expect, or your account won't activate, our care team will sort it out.
Mon–Fri 10:00–17:00 · Sat 10:00–16:00